Privacy Policy

Your Data Security Our priority

This Privacy Policy clearly explains what information we collect when you use 3k99, why we collect it, and how we keep it secure.

Last Updated: January 2026

1. Introduction

3k99 (referred to herein as "we", "us", or "the Platform") operates a trusted online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") explains what personal information 3k99 collects when you use its website, mobile app, and related services, how that information is used, and how it is kept secure.

By using 3k99's services, you consent to the collection and processing of information as described in this Privacy Policy. Please read this Policy carefully before you start using our services.

3k99 respects your privacy. We never sell your personal information and Never shared with third parties without your permission.

2. What Information We Collect

3k99 collects two types of information from you — information you provide directly, and information collected automatically while you use our services.

Directly Provided Information

  • Registration Details: Full name, mobile number, date of birth, and password.
  • Identity Verification (KYC): National ID (NID), passport, or driving license details.
  • Payment Information: Mobile banking numbers (Mobile Banking, Nagad, Rocket) and bank account details.
  • Contact Information: Records of chat or email communications with the support team.

Automatically Collected Information

  • Device Information: Device type, operating system, and browser version.
  • Log Information: Login time, IP address, and session duration.
  • Gaming Activity: Games played, bet amounts, and win/loss history.
  • Cookies and tracking data: Your browsing behavior on the platform.
Data Type Reason for Collection Mandatory?
Mobile Number Account creation and verification Yes
Date of Birth Age Verification (18+) Yes
NID information KYC Verification For withdrawals
Payment Information Transaction Processing Yes
IP address Security & Fraud Prevention Automatic

3. How Your Information Is Used

3k99 uses the information it collects solely for defined and legitimate purposes. We never use your data for unnecessary or unrelated activities.

  • Account management: To support registration, login, and account security.
  • Identity Verification: To complete the KYC process and prevent underage access.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Fraud Prevention: To detect suspicious activity and keep accounts secure.
  • Customer Support: To resolve your issues quickly and improve our support.
  • Promotional Communications: To keep you informed about offers, bonuses, and updates (you can opt out at any time).
  • Legal obligations: To comply with applicable laws and regulations.
  • Platform Improvement: To analyze user experience and improve service quality.

If you no longer wish to receive promotional messages, You can opt out at any time by contacting the support team. This will not affect your access to core services.

4. Data Sharing Policy

3k99 does not sell your personal information to third parties. However, there are specific circumstances under which we may share your data:

Service Provider Partners

We work with trusted service providers for payment processing, KYC verification, and technical infrastructure management. These partners are contractually bound to uphold our data protection standards.

Legal requirements

We may be required to provide certain information in response to a court order, government inquiry, or lawful request from a law enforcement authority. In such cases, only the information legally required will be disclosed.

Fraud Prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activities.

  • We never sell your personal information to advertisers.
  • Where possible, you will be informed before your data is shared with any third party.
  • All third-party partners operate under strict confidentiality agreements.

5. Cookie Policy

The 3k99 platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help improve platform functionality.

Types of cookies we use

  • Essential cookies: Required to maintain login sessions and ensure security.
  • Functional cookies: Used to remember your preferences (language, theme).
  • Analytics Cookies: To analyze platform usage and improve our services.
  • Security Cookies: To detect fraud and manage multiple sessions.

From your browser settings You can disable cookies at any time. However, disabling essential cookies may cause some features to not function properly.

6. Data Security Measures

3k99 employs the highest technical and administrative safeguards to protect your information. Our security measures are built to meet international standards.

  • 256-Bit SSL Encryption: All data transfers occur through encrypted channels.
  • Data Encryption: Stored sensitive data is kept encrypted.
  • Firewall Protection: Multi-layer firewall protection against unauthorized access.
  • Regular Security Audits: Regular system audits by third parties.
  • Two-Factor Authentication: An extra layer of security for your account.
  • Limited Access Policy: Only authorized personnel have access to specific data.

In the event of a data breach Affected users will be notified as quickly as possible. And the necessary steps will be taken.

7. Your Rights

As a 3k99 user, you have a number of important rights regarding your personal information. We are committed to upholding those rights.

8. Data Retention Period

3k99 retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a limited period to meet legal obligations.

  • Account information: Up to 5 years after account closure.
  • Transaction Records: Up to 7 years, in accordance with financial regulations.
  • KYC documents: Up to 5 years, in accordance with regulatory requirements.
  • Support Contact: Up to 2 years after the issue is resolved.
  • Cookie Data: Deleted at the end of the session or within a maximum of 1 year.

9. Protection of Children and Minors

3k99 strictly enforces an 18+ policy. Our platform is not intended for anyone under 18 years of age, and we do not knowingly collect information from minors.

Age verification is mandatory at registration. If a user creates an account with a false age, the account will be suspended immediately upon discovery and all associated data will be deleted.

If we suspect a minor is using 3k99 Please notify our support team immediately. We will take immediate action.

10. Policy Changes

3k99 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified via your registered mobile number or through an app notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11. Contact

If you have any questions or concerns about this Privacy Policy, please get in touch with us. Our dedicated privacy team is always ready to help.

  • Email: [email protected]
  • Live Chat: Chat with us directly through the platform's support section.
  • Support Hours: 7 days a week, 24 hours a day.

We generally Within 24 Hours We respond to all privacy-related requests.

In Data Protection Your rights

As a 3k99 user, you have full control over your personal information.

1
Right to Access

You can request at any time to find out what information we hold about you and receive a copy.

2
Right to Rectification

If any of your information is incorrect or incomplete, you can request that it be corrected.

3
Right to Erasure

In certain situations, you can request that your personal data be deleted ("right to be forgotten").

4
Right to Restrict Processing

You can request that processing of your data be temporarily restricted in certain circumstances.

5
Right to Data Portability

You have the right to receive your information in a structured, machine-readable format.

6
Right to object

You can object to the processing of your data for specific purposes and opt out of marketing communications.

3k99's Data Protection Features

256-Bit SSL Encryption

Every transaction and piece of personal information you share is secured with bank-grade SSL encryption. No third party can access your data.

Strict KYC verification

The identity verification process ensures that every account belongs to a real, adult individual. This helps prevent fraud and deception.

No Sale of Data

3k99 never sells your personal information to advertisers or third parties. Your privacy is not part of our business model.

Regular Security Audits

Regular system audits by independent third parties ensure our platform consistently meets up-to-date security standards.

Two-Factor Authentication

Mobile OTP-based two-factor authentication ensures that only you can access your account.

24/7 Privacy Support

For any privacy-related questions or concerns, our Bangla support team is available 24/7, seven days a week.

About Privacy FAQ

No, never. 3k99 does not sell your personal data under any circumstances. Limited information is shared with contracted partners only where necessary to provide our services.

Yes, under certain circumstances you may request that your data be deleted. However, some information may need to be retained for a specified period due to legal obligations. Please contact the support team.

Your payment information is protected with 256-bit SSL encryption and stored in encrypted form. No member of our staff can view your full payment details.

Yes, you can stop promotional messages at any time by contacting the support team. This will not affect your access to core services.

For significant changes, you will be notified via SMS or app notification to your registered mobile number. The date of the latest update will always be shown at the top of this page.
3k99 Privacy Data Protection Personal Information SSL encryption KYC verification Cookie Policy Data Security Payment Security User Rights Safe Gaming

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